About us

The founding of Care In Our Hearts

Care In Our Hearts was founded by Steffan Golds, who drew inspiration from his 15 years of experience working in various roles within the care sector, ranging from carer to regional manager. Steffan's journey fuelled his passion for delivering high-quality care that he believes every individual deserves, while also ensuring that staff receive the recognition and support they need.Recognising that many in the industry faced similar challenges in achieving these standards, Steffan took the initiative to create Care In Our Hearts. As the first CEO, he established the organisation with the vision of providing exceptional care not just to clients, but also fostering a supportive environment for staff. The company's first office was opened in Greater Manchester.Steffan's ambition is to enhance standards within the home care sector, promote professionalism, and act as a leader in the industry—all while ensuring that staff are appreciated and valued for their hard work and dedication. Through Care In Our Hearts, he aims to transform home care into a model of excellence that prioritises the well-being of both clients and caregivers.

Our Values

At Care In Our Hearts our values are the driving force of our business, they guide the delivery of services and well being of staff, ensuring that individuals receive personalised support and maintain their well-being in a safe and comfortable environment. 

Equal opportunities

Everyone deserves equal opportunities in home care, ensuring fairness, respect, dignity, access, compassion, support, independence, inclusion, trust, safety, and personalized assistance for all individuals.

Inclusion

Inclusion promotes fairness, dignity, individualized support, shared decision-making, compassion, empowerment, accessibility, cultural respect, safety, and equal opportunities for all our carers and clients.

Recognising diversity

Recognising diversity means respecting identities, embracing cultures, adapting support, promoting inclusion, and valuing every individual equally

Shared Learning

Shared learning fosters collaboration, builds skills, encourages reflection, strengthens relationships, improves practice, and enhances outcomes for everyone.

Lessons Learnt

Lessons learnt guide improvement, inspire reflection, strengthen practices, enhance compassion, ensure safety, and promote inclusive, person-centred support.

Empowerment

Empowerment promotes independence, builds confidence, respects choices, encourages participation, values voices, and supports individuals to live with dignity.

Management team

Care In Our Hearts is made up of an experienced team who care passionately about the sector they are in. Many members of our team have personal experiences with the care industry and understand intimately the difference high quality care can make in someone’s life.

150+

Clients

96%

Satisfaction


The Heart Family

Care In Our Hearts is made up of an experienced team who care passionately about the sector they are in. All our carers have unique experience in the care industry, their passion for care and people are at the heart of everything they do.